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chris zeppenfeld | VP of Business Intelligence

“Over the seven years I’ve worked with KORE, if I dream up something I want in CRM they have always delivered a solution. Even if it’s never been done before.” 

The Charlotte Hornets Pump Life Back into a Dormant CRM System 

When Chris Zeppenfeld joined the Charlotte Hornets as Manager of CRM and Analytics in 2009 (at the time they were the Charlotte Bobcats), he was faced with a CRM environment that had low adoption rates and low return. He was tasked with overhauling the system and improving its effectiveness.

See how KORE Software helped the Charlotte Hornets improve their CRM experience and drive user adoption. Fill out the form to view the full case study! 


Applications in use: 

  • TIcketing & Fan Engagement™
  • Sponsorship & Partner Engagement™