Chris believes the “smoking gun” of poor CRM adoption is user training. During this 60 minute presentation, Chris will take you through various tips and tricks to help you improve your CRM training program, drive user adoption, and elevate your CRM game.
Learn the reasons why 63% of CRM initiatives fail and how to avoid yours from having the same fate.
Can you identify the red flags that indicate your system adoption is struggling?
What's the optimal amount of length, time, class size and content structure for training?
Learn the best way to work with specific types of sales reps and managers to ensure maximum information retention.