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SCOTT LOFT | VP OF TICKET SALES, RETENTION AND DATABASE OPERATIONS

“We didn’t just buy KORE’s applications, we bought their team of experts also; we view them as true partners.”

Building a Cohesive CRM and Data Warehousing Ecosystem

When it came time for the Oklahoma City Thunder to upgrade their Microsoft Dynamics CRM from version 2011 to 2015, the team had a lot to consider. They invested a substantial amount of money to have a third party develop custom functionality when they initially implemented Microsoft Dynamics CRM. Now they would have to reinvest to have that same functionality rebuilt on version 2015.

The Thunder had two other major problems. They had no real-time API with Archtics and there was so much data flowing into Dynamics that the system speed was lagging. Pulling data queries was so difficult that they had to clear out their Eloqua email data every 30 days just to keep the system running. 

See how KORE Software helped the Thunder unify and upgrade their CRM and Data Warehouse environment. Fill out the form and read the full case study! 


Applications in use: 

  • TIcketing & Fan Engagement™
  • Sponsorship & Partner Engagement™
  • Data Warehouse & Analytics™

Download Case Study